To prevent freezing and crashing of Microsoft Office apps on your Mac, upgrade to macOS 10.13 High Sierra and update Office to version 15.38 or later. I face a problem where excel would crash often and upon reopening, it would prompt me to re-enter all my account credentials again (it will say that this account does not allow editing etc). I am using office 2016 for mac under my university's student subscription. Follow the link to learn how to install and uninstall Office 2016 for Mac. To access the Microsoft Word auto recovery files on Mac OS X, go to your user profile - Documents - Microsoft User Data. There is one more way of finding the file if the Word app has crashed: go to the Finder to check if the file locates in the Documents folder. ![]() Microsoft Excel Keeps Crashing On My Mac Screen.Microsoft Excel Keeps Crashing On My Mac Computer. ![]()
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